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Terms & Conditions

Welcome to our GOFLOORIT Website

Terms of Use

These Terms of Use ("Terms") govern your access to and use of the GOFLOORIT ("Website"). Please read these Terms carefully before using the Website. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

  • To infringe on the intellectual property rights of others, including copyrights, trademarks, and patents.

  • To transmit or disseminate any material that is unlawful, harmful, threatening, abusive, harassing, obscene, vulgar, or defamatory.

  • To interfere with or disrupt the operation of the Website or any servers or networks connected to the Website.

  • To attempt to gain unauthorized access to the Website, any accounts, computer systems or networks connected to the Website, or any part of the Website.

  • To use any meta tags or other "hidden text" using our name or trademarks without our written permission.

  • To engage in any conduct that could damage the reputation of GOFLOORIT or any of its affiliates.

2. Intellectual Property

The Website and its entire contents, features, and functionality are owned by GOFLOORIT or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, reproduce, modify, transmit, publish, distribute, create derivative works of, or exploit in any commercial way any of the content of the Website without the express written permission of GOFLOORIT. However, you may use the Website and its content for your own personal, non-commercial use.

3. Disclaimer of Warranties

The Website is provided "as is" and "as available" without warranty of any kind, express or implied, including, but not limited to, warranties of MERCHANTABILITY, fitness for a particular purpose, and non-infringement. GOFLOORIT does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website is free of viruses or other harmful components.

4. Limitation of Liability

GOFLOORIT shall not be liable for any damages of any kind arising out of or in connection with your use of the Website, including, but not limited to, direct, indirect, incidental, consequential, and punitive damages.

5. Indemnification

You agree to indemnify and hold harmless GOFLOORIT and its affiliates and licensors from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable lawyer fees) arising out of or in connection with your use of the Website or your violation of these Terms.

6. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of laws provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. We will publish any changes to these Terms on this page. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

8. Contact Us

If you have any questions about these Terms, please contact us at


  • You may want to add sections on privacy, security, and termination of use.

  • You should consult with an attorney to ensure that your Terms of Use comply with all applicable laws and regulations.

We hope these Terms of Use are helpful and informative. Please enjoy your visit to GOFLOORIT, thank you for using our website


Terms and Conditions for  GOFLOORIT - January 2024 

1. Introduction

These terms and conditions govern the sale of flooring products and services by GOFLOORIT to you, the customer. Please read these terms carefully before placing an order. By purchasing any products or services from GOFLOORIT, you agree to be bound by these terms.

2. Orders and Payment

  • Orders can be placed in-store or by phone following the acceptance of our written or verbal quotation.

  • All orders placed by phone will be confirmed by a follow up email.

  • Payment for orders must be made in full at the time of purchase, unless otherwise agreed in writing with a stage payment plan prior to any Supply or Fitting can commence. We accept all majors credit and debit cards including American Express. We also accept bank transfers via BACS.

  • Prices are subject to change without notice. We will confirm the final price at the time of your order.

3. Fitting Fees

  • Fitting charges are additional to the price of the flooring and may vary depending on the location and type of flooring. However, GOFLOORIT can include within the service quotation should you like to pay us for turn-key solution.

  • Fitting charges are provided based on what has been scoped at the time of the flooring measure & assessment appointment. Any unforeseen occurrences such as subfloor changes (cement to floating wood or mezzanine) are subject to change. GOFLOORIT will make the client aware in all cases prior to additional costs being incurred. If the client chooses not to accept the additional charges, this will impact on the ability to complete the installation to the highest possible standards..

  • You are responsible for ensuring that the Supply and Fitting area is clear and accessible.

  • We will not be liable for any delays or damage caused by your failure to provide appropriate access. Nor will we be liable for any damages incurred throughout the fitting process. Our fitting teams will take utmost care in fitting your perfect new floors, but from time to time, minor damages such as;

    • Grazing to painted walls, doors and frames

    • Furniture scratches

    • Carpet fibres, adhesives, sealants etc..

4. Returns and Refunds

  • Most unopened and unused boxed flooring products and adhesives can be returned within 5 days of purchase for a full refund.

  • To return an item, please contact us for authorisation.

  • Opened or used flooring products cannot be returned unless they are defective.

  • All returned items must be in their original packaging and in a resaleable condition.

  • Refunds will be issued in the original payment method used for the purchase.

5. Warranties

  • All flooring products come with a manufacturer's warranty against defects in materials and workmanship.

  • The warranty period varies depending on the product. Please refer to the product specifications for details.

  • The warranty does not cover normal wear and tear, improper installation, or damage caused by negligence or misuse.

6. Disclaimer

  • We make every effort to ensure that the information on our website and in our store is accurate and up-to-date. However, we cannot guarantee that it is free from errors or omissions.

  • We are not responsible for any errors or omissions that may appear on our website or in our store.

  • The images of flooring products on our website and in our store are for illustrative purposes only and may not represent the exact appearance of the products.

7. Force Majeure

  • We will not be liable for any delays or failures in performance caused by events beyond our reasonable control, such as acts of God, war, terrorism, strikes, or natural disasters.

8. Governing Law and Jurisdiction

  • These terms and conditions shall be governed by and construed in accordance with the laws of the UK.

  • Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the UK.

9. Contact Us

  • If you have any questions about these terms and conditions, please contact us at 01327 220555 or

10. Promotions 

  • Any promotion offers can not  be used in conjunction with any other offer. Promotions are offered on a good will gesture basis - subject to GOFLOORIT's discretion 

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