Delivery Information
Helpful Advice:
- If you require urgent delivery or delivery on a specific date, please call to arrange this with a member of our team.
- Please ensure we have all special instructions for delivery.
- Please contact us if you require delivery to the Scottish Highlands or any UK Isles.
Delivery Charges
| Location | Standard Delivery Costs |
|---|---|
| Local Areas: AL, CV, HP, LE, LU, MK, NN, SG | Free for all orders |
| Local Areas – London: EN, HA, N, NW, TW, UB, W | Deliveries within the central London congestion charge zone will have the congestion charge added. |
| All other areas excluding Highlands & Islands | Under £500 – £20 + VAT Over £500 – Free delivery |
| Highlands & Islands | POA |
This is really important – Someone will need to be present at the address to safely receive and sign for the delivery. Please check the delivery thoroughly. If you suspect any damage, you must note it on the driver’s paperwork before signing, then inform us of the issue on the same day by phone or email.
Drivers may require you or your assistance to unload.
Smaller orders (4 boxes or less) will be handled by an express courier, delivered between 8am–6pm. We cannot provide an approximate delivery time for these deliveries. Sorry!
Larger orders will be delivered by a pallet carrier. This will be a kerbside pallet delivery, meaning that the driver will endeavour to get the items as close as possible to your home, but will be under no obligation to help unload and is not insured to enter your home. You may also be left with a pallet to dispose of. Delivery will be between 9am–6pm.